FAQs
Frequently Asked Questions
🍬 About Our Gummies
What are Maskow Nutrition gummies made of?
Our gummies are made with high-quality, carefully sourced ingredients. They are vegetarian and gluten-free, with no artificial preservatives. Each variant is formulated to deliver specific health benefits — from sleep support to immunity, hair, skin, and more.
Are your gummies vegetarian or vegan?
Yes, all Maskow Nutrition gummies are 100% vegetarian. We use plant-based gelling agents instead of gelatin.
Are your products gluten-free?
Yes, our gummies are gluten-free and suitable for people with gluten sensitivities.
Do your gummies contain artificial colours or flavours?
We strive to use natural flavours and colours wherever possible. Please refer to the individual product label for the complete ingredient list.
✅ Safety & Certifications
Are Maskow Nutrition products FSSAI certified?
Yes. All our products are FSSAI certified, ensuring they meet India's food safety and quality standards.
Where are your products manufactured?
Our gummies are manufactured at Biovencer Healthcare Pvt. Ltd., a facility certified under ISO 22000 and following Good Manufacturing Practices (GMP). This ensures every batch is produced under strict quality controls.
Are your products safe for daily use?
Yes, when taken as directed. Our gummies are formulated as dietary supplements for daily use. However, if you have a pre-existing medical condition, are pregnant, or are on medication, please consult your doctor before use.
Are your products suitable for children?
Our products are formulated for adults unless specifically stated otherwise on the product label. Please check individual product pages for age recommendations.
💊 Dosage & Usage
How many gummies should I take per day?
The recommended dosage varies by product. Please follow the instructions on the product label or packaging. Do not exceed the recommended daily intake.
When is the best time to take the gummies?
This depends on the product. For example, our Melatonin Sleep Gummies are best taken 30 minutes before bedtime. Check the individual product page for specific guidance.
Can I take multiple Maskow gummies together?
Generally yes, but we recommend consulting a healthcare professional if you plan to combine multiple supplements, especially if you are on any medication.
How long before I see results?
Results vary by individual and product. Most customers notice a difference within 4–8 weeks of consistent daily use. Supplements work best when combined with a balanced diet and healthy lifestyle.
🚚 Shipping & Delivery
Where do you ship?
We currently ship across India via Shiprocket.
How long does delivery take?
Standard delivery typically takes 4–7 business days depending on your location. Metro cities like Delhi NCR may receive orders faster.
Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) across most pin codes in India.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email. You can use this to track your delivery in real time.
What if my order is delayed or lost?
If your order hasn't arrived within the expected timeframe, please contact us and we'll investigate with our logistics partner right away.
🔄 Returns & Refunds
What is your return policy?
We accept returns for damaged or defective products. If you receive a product that is damaged, tampered with, or incorrect, please contact us within 48 hours of delivery with photos of the issue.
Can I return an opened product?
For hygiene and safety reasons, we are unable to accept returns on opened or used products unless they are defective.
How do I initiate a return or refund?
Please reach out to our support team with your order number and details of the issue. We'll guide you through the process promptly.
🔁 Subscriptions
Do you offer a subscription plan?
We are working on launching a Subscribe & Save plan for our most popular gummies, so you never run out! Stay tuned for updates, or join our Gummy Crew to be the first to know.
📍 About Maskow Nutrition
Where are you based?
Maskow Nutrition is based in Delhi NCR, India. Our products are available in 1,000+ pharmacies across the region and online through our website.
How can I contact you?
You can reach us through our website's contact page or by emailing our support team. We typically respond within 1 business day.
Frequently Asked Questions
What are the benefits of MASKOW gummies?
MASKOW Gummies offers a wide range of gummy supplements. Although each one has different benefits depending on the ingredients, they are all designed to support your overall health and wellness. Check out our collections page. You’ll also find that many of our products have multiple benefits that span across different body systems. For example, our Apple Cider Vinegar Gummies can support healthy detox, digestion, and weight loss!
I’m an adult; can I still take gummies?
Gummies aren’t just for kids! Many adults prefer Vitamin gummy for many reasons. Some people have difficulty swallowing capsules, so gummies are a great option. Even if your only reason is that you like the taste, by all means, go ahead and indulge! We hope that our gummies will bring a smile to your face and bring some fun into your daily routine.
Can I take more than one gummy product at a time?
Yes! We offer a variety of products to support your overall health and wellness goals. To make this easier, we’ve bundled some of our most popular products together, such as our Energy Bundle, Mood Support Bundle, and Immunity Bundle. You can view our complete list of bundles here.
We recommend that you double-check with your doctor before starting a nutritional supplement, especially if you have any chronic health conditions or take prescription medications.
Are your products safe for kids?
Yes! We always recommend that you check with your child’s pediatrician before starting any supplement, but we do offer a children’s multivitamin gummy to help support their overall wellness. It can also help fill in nutritional gaps, which is especially helpful, especially for picky eaters!
How can I save money on my MASKOW Gummies order?
The easiest way to save is by purchasing a bundle where we’ve packaged three gummy products together for a 25% discount. A second way to save is by signing up to receive emails. This way, you’ll be notified of sales and special promotions right in your inbox! You’ll also receive 10% off as a thank-you.
What is the difference between purchasing from the MASKOW Gummies website versus Amazon?
You can buy our delicious gummies in both places. Our Amazon shop page feature some of our products, however, if you want the best price, you’ll want to purchase directly from our site. We can offer better pricing on our website because you’re buying direct. We also provide a more comprehensive range of products on our website.
Why are MASKOW Gummies different from other brands on the market?
At MASKOW Gummies, we believe that what you put into your body matters. Because of this, we NEVER compromise on quality! We use the highest quality ingredients from manufacturers who share our commitment to providing only the best to our customers.
Do you use any artificial colors in your gummies?
Absolutely not! Artificial coloring is made from chemicals and is not proven safe for human consumption. So instead, we use natural colors from natural sources like black carrots and beta carotene.
Do you use any artificial colors in your gummies?
Absolutely not! Artificial coloring is made from chemicals and is not proven safe for human consumption. So instead, we use natural colors from natural sources.
Do your gummies contain gelatin?
No! Our Gummies are completely gelatin-free. Instead, we use fruit pectin and tapioca, which allows our gummies to maintain their gummy texture.
Are MASKOW Gummies gluten-free?
We are very conscientious of our customers who are allergic or sensitive to gluten. Because of this, we’ve taken the steps necessary to ensure that our products are gluten-free.
Do MASKOW Gummies contain any GMOs (genetically modified ingredients)?
We understand that the long-term safety of genetically modified ingredients is uncertain, and many people feel uncomfortable ingesting them. So, out of an abundance of caution, we’ve decided to forgo the use of GMOs in our gummy formulas, making them entirely GMO-free.
Are MASKOW Gummies vegetarian-friendly?
Yes! We do not use gelatin in our formulas. They are entirely plant-based, using fruit pectin and tapioca, making them vegetarian-friendly.
Do you use any artificial ingredients in your gummies?
Absolutely not! Our gummies are entirely free of artificial ingredients, including preservatives, artificial flavors, artificial colors, and other chemicals. Our mission is to help you improve your life through high-quality gummy supplements, and using these types of ingredients is directly against what we stand for.
What if I’m not happy with my order?
No worries! We offer a complete satisfaction guarantee. Simply contact us within 30 days, and we will arrange for your product return and provide a full refund.
How fast will you ship my order once it’s placed?
Although the shipping situation is ever-evolving due to the Covid-19 pandemic, we strive to offer fast shipping on every order. Our goal is that every order is delivered within 2-3 days of placing it.
Do you offer free shipping?
Absolutely! Every order over INR 499 automatically receives free shipping. In most cases, this comes out to 2 bottles of MASKOW gummies.
How do I contact customer service?
If you have any questions or concerns, please reach out to our customer service team at our Contact Us section.